Hair Genesis

Please note that once you have booked an appointment with me, it means that I have reserved time in my schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to occur, you will be subject to a cancellation fee of 50% based on the service scheduled. Please provide a cancellation notice at least 24 hours before your appointment to avoid a cancellation fee. For appointments that require a booking fee, it is collected at the time of booking & is non-refundable. If you need to reschedule, that booking fee will be transferred with your appointment but is void after 30 days. If you cancel less than 24 hours to your appointment, You will also be required to pay another booking fee when re-booking. If you no show any appointment you will be charged 100% of your service total. I will respectfully decline any future appointments for anyone who no shows. Arriving at your appointment on time is necessary for 100% of your scheduled service to be completed. However, I do understand that things happen and give a 15 minute grace period. If you arrive later than 15 minutes then we may need to reschedule or change the service to a shorter one at the same price as the original service scheduled. Thank You💕